RETURN POLICY (applies only to merchandise purchased through habitla.com)
DURING COVID 19 SHUT DOWN/STORE CLOSURE PERIOD:
- Return requests must be made within 14 DAYS from the day the package was delivered.
- Exchange requests must be made within 14 DAYS from the day the package was delivered.
- All returns and exchanges require a Return Authorization (RA) number. To obtain an RA number, please send an email to email@example.com
- RA and exchange requests may take up to 2 days to process and will contain the SHIP TO address that is currently applicable while our stores are closed.
- Habit Footwear and Accessories only accepts returns and exchanges on unworn/unwashed merchandise with original tags and/or in it’s original box (for shoes)
- Returns will be refunded to original credit card within 7-10 business days from receipt of package to Habit Footwear and Accessories
- (NOT VALID DURING COVID 19 PERIOD): Only returns with an authorized RA may be dropped off at one of the stores. The refund will be issued per above (#6) and will not be issued at the store.
- Any returns without a valid RA number will not be accepted and will be returned to sender.
- Shipping charges are non-refundable.
- Habit Footwear and Accessories is not responsible for any packages that are lost/stolen during the return. We recommend that you ship your return via UPS or Fedex with a tracking number.
- Any items that are ON SALE are not returnable.
Our email address: firstname.lastname@example.org