Thank you for making your purchase with us here at Habit. More than anything, we want you to love your purchased goods. Website orders are eligible for a full refund to original payment method (excluding shipping fees), or online gift card within 7 days of delivery.
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached.
Please send an email to firstname.lastname@example.org within 7 days of delivery and we will provide you with a return authorization (RA) number to ship your package back. Alternatively, you may return your package to our Studio City location once you have received your RA number.
Online returns and exchanges, as well as refunds, may take a few days to process. *Additionally, please keep in mind that some banks take 3-7 business days to post refunds.
All items discounted 50% or more are FINAL SALE, which does not allow for a return or an exchange of any kind.
Shipping fees will not be reimbursed for returned purchases.
Habit is not responsible for any packages that are lost or stolen during returns. We recommend you ship your return via traceable carrier such as UPS or FedEx.
ALL RETURNS MUST MEET THE FOLLOWING REQUIREMENTS:
- Return process must be started within 7 days of you receiving your order.
- Product must not be worn, altered, damaged, or washed.
- Merchandise must have all tags and accessories attached.
- Footwear must include the original shoe box, in its original condition.
When an item is returned, shipping charges are not refunded. You are responsible for the costs of shipping any item back to Habit.
HOW SHOULD I SEND MY PURCHASES BACK FOR A REFUND?
Neatly repackage your items with receipt or order paperwork that came with your purchase. Include a note with your RA number that we provided you with via email.
- Send back your return to us (at your expense) to the address below, using any method desired:
Habit Footwear + Accessories
Feel free to contact us if you have any questions: (818) 506-1071